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Ford® - New Hybrid & Electric Vehicles, SUVs, Crossovers, Trucks, Vans & Cars Ford® - New Hybrid & Electric Vehicles, SUVs, Crossovers, Trucks, Vans & Cars Customer Viewpoint Ratings and Reviews close Customer Viewpoint Ratings and Reviews Who leaves ratings and reviews? Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. How are ratings and reviews collected? Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Can dealerships edit or remove reviews? No. Ford personnel and/or dealership personnel cannot modify or remove reviews. Are reviews modified or monitored before being published? MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: ‣No Profanity or inappropriate defamatory remarks ‣Fraud ‣No Personal Identifying information (e.g., customer phone number or email) ‣No Competitor references (e.g., another brand or dealership) ‣Dangerous behavior (e.g. threatening to harm employees or others) ‣Lack of adequate text (e.g., symbols, emoji’s and random letters) Reviews on the product and not the customer’s Sales or Service experienceanytime by typing Search anytime by typing submit search Popular on Ford.com Electric Vehicles Ranger Explorer How do I... 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General Questions 1-800-392-3673 Roadside Assistance 1-800-241-3673 Return to initial menu Vehicles Shop Finance Owner Ask Ford Locate a Dealer Vehicles SUVs & Crossovers 2020 EcoSport 1  2020 Escape 1  2020 Edge 1  2019 Flex 1  2020 Explorer 1  2020 Expedition 1  2021 MUSTANG MACH-E Certified Pre-Owned Explore All Vehicles  Explore Fuel Choices Trucks & Vans 2020 Ranger 1  2020 Transit Connect 1  2020 F-150 1  2020 Super Duty 1  2020 Transit 1  Certified Pre-Owned Explore All Vehicles Explore Fuel Choices Cars 2020 Fusion 1  2020 Mustang 1  Certified Pre-Owned Explore All Vehicles Explore Fuel Choices Electrics 2021 MUSTANG MACH-E 2020 FUSION HYBRID 1  2020 FUSION PLUG-IN HYBRID 1  2020 Explorer Limited 1  2020 Escape SE Sport Hybrid 1  2020 Ford Escape SE Plug-In Hybrid 1  2020 Escape SEL Plug-In Hybrid 1  2020 Escape Titanium Hybrid 1  2020 Escape Titanium Plug-In Hybrid 1  Certified Pre-Owned Explore All Vehicles Explore Fuel Choices Commercial Vehicles 2020 Transit Connect 1 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Apply Online Get Application Decision Apply at a Dealer Account Management My Ford Credit Account Register for Online Access Pay My Bill Ford Interest Advantage Access My FIA Investment Owner Your Vehicle Owner Home Parts Store Accessories Store Service & Maintenance Schedule Service Your Warranty Service Coupons & Offers Redeem & Rebate Roadside Assistance Support & How-Tos Support How-Tos SYNC & Technology SYNC Software Updates Owner Manuals FordPass Learn about the FordPass App Ask Ford No ratings available Ratings This section conveys that this is your selected dealer My Dealer Dealer Website Directions Chat with Dealer Text Dealer Find More Dealers In a time of hardship and upheaval, one thing is for certain: we remain a family and a company that is stronger together and committed to racial and social justice. Learn More    Leadership MessageTune in to see the All-New 2021 F-150 6/25/20 8 PM EDT Add event to your calendar *Disclosure Learn More Pick Up Right Where You Left Off We’re sorry, this image is unavailable. Please try refreshing the page or clicking the link below. Press here for more information VIN We’re sorry, this image is unavailable. Please try refreshing the page or clicking the link below. Press here for more information VIN We’re sorry, this image is unavailable. Please try refreshing the page or clicking the link below. Press here for more information VIN...